Privacy Policy

1. Introduction

Monitus ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform for insurance distribution companies.

2. Information We Collect

We collect information that you provide directly to us, including:

Account Information: When you register, we collect your name, email address, password (stored in hashed form), company name, and company type.

Usage Data: We collect information about how you interact with our platform, including articles viewed, content generated, features used, and subscription activity.

Company Profile Data: Information you provide about your company, including description, industry focus, target audience, tone preferences, and compliance frameworks.

3. How We Use Your Information

We use the information we collect to provide and improve our services, including generating personalised content based on your company profile, performing compliance checks against relevant regulatory frameworks, managing your subscription and billing, communicating with you about service updates, and analysing usage patterns to improve the platform.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted service providers who assist us in operating the platform (such as cloud hosting and payment processing), when required by law or in response to valid legal requests, and to protect the rights, property, or safety of Monitus, our users, or the public.

5. Data Security

We implement industry-standard security measures to protect your information. Passwords are hashed using bcrypt, authentication tokens are stored in secure httpOnly cookies, and all data is transmitted over encrypted connections. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account information for as long as your account is active. Generated content is stored for the duration of your subscription. If you cancel your account, we will delete your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to access your personal data, correct inaccurate data, request deletion of your data, object to or restrict processing, receive your data in a portable format, and withdraw consent where applicable. To exercise these rights, please contact us at privacy@monitus.ai.

8. GDPR Compliance

For users in the European Economic Area (EEA) and United Kingdom, we process personal data on the basis of contractual necessity (to provide our services), legitimate interests (to improve and secure our platform), and consent (where specifically obtained). Our legal basis for processing depends on the specific context and purposes for which we process your data.

9. Cookies

We use essential cookies required for authentication and platform functionality. We do not use advertising or tracking cookies. Our authentication system uses a secure httpOnly cookie to maintain your session.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our platform. Your continued use of Monitus after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@monitus.ai.